Wellstar College Advising Center

Current Students Coronavirus (COVID‑19)
Information and Resources

During this critical time, is important for students to check their D2L and KSU email accounts frequently to avoid missing information about your classes, university operations, and updates from faculty and staff throughout academic year.

•  COVID -19 Frequently Asked Questions
  • Are there any cases of COVID-19 at Kennesaw State?
    No. There are no reported cases of COVID-19 at KSU.
  • Is KSU moving to online classes?
    Yes, all KSU classes moved online on March 18 and will remain online for the remainder of the spring semester.
  • Should I register for summer and fall courses?
    Yes. Registration for Summer and Fall 2020 courses is open, please check the time-ticket assigned to you.
  • Will the recreation centers be closed?
    Yes. Per the announcement with the new directive from the University System of Georgia, Sports and Recreation facilities will remain closed for the remainder of the spring semester.
  • Will the student centers be open to students who have to remain on campus?
    Yes, the Carmichael Student Center on the Kennesaw Campus and the Joe Mack Wilson Student Center on the Marietta Campus will be open, but with limited services. Mail and package delivery and vending options will be available in the centers, but the game rooms will be closed. Check in with the appropriate centers for the hours of operations.
  • Are CARE services open?
    Yes. Please contact CARE at 470-578-5260 for details.
  • Is the Counseling and Psychological Services Center open?
    Yes, for service and availability call them at 470-578-6600 (Kennesaw), 470-487-7391 (Marietta), 470-578-4378 (KSU Place Clubhouse).
  • Is Student Disability Services open?
    Yes, please call for service at 470-578-2666 (Kennesaw) or 470-578-7361 (Marietta).
  • Is the Dean of Students Office open?
    Yes, please call for service at 470-578-6367.
  • Are student events still happening?
    No, all student meetings and events are cancelled for the remainder of the semester.
  • Is all student travel cancelled?
    Yes, all University-sponsored student travel has been cancelled until further notice.
  • Can I register for summer and fall registration?
    Yes, please contact your academic advisor for assistance.
  • Are the job and internship fair's cancelled?
    Yes. 
  • Can I leave my car on campus if my parents pick me up?
    Yes, but the vehicle will need to be removed before the end of the semester.
  • Is the University canceling spring 2020 commencement ceremonies?
    KSU is following guidance from the University System of Georgia and will postpone commencement ceremonies scheduled for May 5 – 6, 2020. We will be rescheduling the 2020 graduation ceremonies for a later date when we are confident of the safety and well-being for our graduates and their guests. Our graduates will still earn their degrees effective May 2020. We are simply postponing our celebration.
  • Will my financial aid be impacted by the suspension of face-to-face instruction?
    At this time, your financial aid will not be negatively impacted. However, if you need additional information, please contact the Student Financial Aid office by phone 770-423-6074 or email finaid@kennesaw.edu.
  • Will financial aid decisions be reconsidered for Spring, Summer, and Fall given the special circumstances
    We are always open to discussing changes in student circumstances and needs they may have. Students should contact the Office of Student Financial Aid, to discuss any material changes to their individual or family financial status, by phone 770-423-6074 or email finaid@kennesaw.edu.
  • How does the instructional continuity period impact Federal Work Study?
    The U.S. Department of Education has advised universities that currently eligible Federal Work Study students can be compensated for their regular work hours through the instructional continuity period. In some cases, there may also be options for current work assignments to be completed remotely.
  • Will Admissions deadlines be changed?
    Due to the unexpected school closings, we will work with students to receive supporting documents past the Document Received Deadline. If you need extra time, please email a request to ksuadmit@kennesaw.edu.
  • I live on campus; do I need to move out?
    Yes. Per guidance received by students on March 16th, all students will need to move out of the residence halls. Instructions and a schedule has goe out to each student from Housing and Residence Life.
  • I am a residential student and am leaving campus. What do I need to do before I go?

    Before you leave campus, make sure you complete the following checklist:

    • Check Your Thermostat: We recommend keeping your heat set so 68° while you are away to conserve energy.
    • Clean Out Your Fridge: Throw away expired food and drinks before leaving.
    • Take Out Your Trash: Drop your trash in your nearest dumpster/compactor before you leave.
    • Leave the Washing Machine Lid Open: Make sure your washer is empty, and you leave the lid up. This prevents mold from growing while you are away.
    • Lock Your Bedroom Door: Lock your personal bedroom door before you leave and take any valuable belongings with you.
    • Contact IT services, service@kennesaw.edu, if you are interested in accessing a computer lab.
  • Will the University refund a portion of my on-campus housing or meal plan costs?
    Our immediate focus has been on protecting the health of our students, faculty, staff, and KSU neighbors and continuing the delivery of teaching, research, and clinical care. We will turn to evaluate charges for housing, dining, and other student services as soon as we can. At this time, it is difficult to know how long the current situation will continue, but we do intend to make decisions as soon as possible to share with you.
  • If I am remaining on campus, how do I use my Meal Plan?
    Students who are currently on campus can pick up to-go meals at the Stingers and Commons between 9:00am and 7:00pm, Monday through Friday. Weekend hours will be 10:30am to 7:00pm.
  • I am remaining on campus and am in need of food. What should I do?
    CARE Services is providing bags of food to students in need. You can pick it up at the Housing Office between 10:00 a.m. and 3:00 p.m., Monday through Friday.
  • I am remaining on campus and I am locked out of my room. What should I do?
    Contact Talon One at 470-578-8663 (T-ONE) between 8:00 a.m. and 5:00 p.m. or email talonone@kennesaw.edu, and a professional staff member will follow up. After hours, you can contact the RA on duty.
  • I am remaining on campus and need to submit a maintenance request. What should I do?
    The work order system will operate as usual through the Housing Portal; however, call 470-578-8663 (T-ONE) for any urgent maintenance issues (e.g., water intrusion) during normal business hours and the RA on duty after 5:00 p.m. and on weekends. Essential personnel will be available to assist as needed.
  • Are the Student Health Clinics open?
    Wellstar KSU Student Health Clinics are open and operating under regular business hours, 8:30 a.m. to 5:00 p.m. Monday through Friday for students by appointment. All students should call ahead to make an appointment versus walking in during this time. For the health and safety of patients and team members and following CDC guidelines, no visitors will be allowed in our clinics at this time – patients only.
    
    A Student Health Services on-call provider is available for non-emergency phone triage after hours through the clinic phone number at 470-578-6644. Patients who have traveled from regions with widespread community spread of COVID-19, have symptoms related to COVID-19 to include cough and fever or have a known direct contact exposure to a positively diagnosed COVID-19 patient are asked to call the clinic before walking in for appointments.
  • I am remaining on campus and need to shop for some essentials. Will the Big Owl Bus be operating?
    The Big Owl Bus shopping routes will operate on a limited schedule on the weekends through March 28th. All other routes are currently suspended.
  • I am a residential student and am expecting mail. Can I pick it up?
    Residential students will be able to pick up mail at Talon Express in the Kennesaw Student Center between 9:00 a.m. and 3:00 p.m., Monday through Friday. Marietta Campus residential mail will be distributed through the mail lockers on the second floor of the Marietta Student Center.
  • Will student employees be paid if they are not able to telework?

    Student employees are eligible to telework where appropriate.  Managers may also allow student employees to utilize a flexible work arrangement that allows for social distancing at the on-campus location. With the exception of students who are part of the Federal Work Study program, student employees who are unable to work will not be paid. 

    Students who are part of the Federal Work Study program will continue to be paid even if they are not able to work. This flexibility applies to enrolled students who earned federal work study wages prior to KSU moving to remote instruction.  It will remain in effect as long as remote instruction remains in place. 

The Wellstar College Advising Center serves Kennesaw State University undergraduate students who are pursuing or considering a major or minor in the Wellstar College. 

The Center is dedicated to helping Wellstar College students develop and succeed academically. We are committed to creating a positive environment where everyone is treated with dignity and respect, and diversity is recognized and valued. 

Frequently Asked Questions

• Who does the Advising Center serve?
  The Wellstar College Advising Center only serves current KSU students 
• What is academic advising?

  Academic Advising is a student-centered, collaborative process with the purpose of helping students process and achieve their academic goals. 

• Who is my advisor?

  Wellstar College students now have assigned advisors who all have knowledge about the various Wellstar College programs. To find out who your advisor is log in to Owl Express by clicking here and view your Degree Works (under the registration tab).

• Do I need to see an advisor?
  Although advising is not compulsory after the first year, we strongly encourage you to see an advisor. We can provide information you may not be able to garner on your own, saving you time and frustration.
• How can an advisor help me?
  • Fulfilling general education requirements
  • Reviewing degree requirements
  • Creating academic plans
  • Readmission to major
  • Connecting with campus resources
  • Determining alternate academic options
• How should I prepare?
  • Review your Degree Works page in Owl Express to get familiar with your program requirements
  • Write questions in advance and bring them with you
  • Bring something to take notes
  • Show up early or on time
• What qualifies as Walk-In “Advising”?

  Walk-in advising is a 10-minute advising session on a first-come, first-served basis.

  Services available during walk-in advising: questions or information on the current or upcoming semester, questions on prerequisite courses, and providing students with resources for growth and autonomy in the registration process. 

  Services NOT available during walk-in advising: long-term planning, schedule building, academic success planning, Satisfactory Academic Progress (SAP), and major exploration appointments.

• What does it mean to have a “gated” major?
  A gated major means that your declared major may require either a minimum GPA requirement, completed prerequisite courses, or both to be eligible for admission into the program. 5 of the 6 of our Wellstar majors are gated (All except for Integrated Health Science). Be sure to meet with an advisor every semester to determine what program requirements you must meet if your major is gated, what courses you should complete each semester, and ensure you remain on track for graduation. 
  
  
• In Owl Express, my major is listed as “Interest”. What does that mean?
  Some majors require either a minimum GPA requirement, completed prerequisite courses, or both to be eligible for admission into the program. Some also require that students complete an application. Once a student meets the program admission requirements and is accepted into the program, they will drop the “interest” label.

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